Frequently Asked Questions

Q: If I have purchased from Faribault Woolen Mill before do I still need to apply for a new wholesale website account?
A: Yes, with our recent updates to our wholesale program we are asking all wholesale accounts to apply through our wholesale portal. This ensures that we have the most up to date information.

Q: Do you have a minimum order value?
A: Yes, our minimum is $500 per order.

Q: Can I sell your product through my own branded website?
A: No, we only allow our wholesale partners to sell our products in their physical retail locations.

Q: Can I sell your product through Amazon or other online marketplaces?
A: No, we only allow our wholesale partners to sell our products in their physical retail locations.

Q: What payment options do you offer?
A: We accept credit card payment only (Visa, Mastercard, Discover, American Express). We do not offer terms.

Q: How is my order shipped?
A: All orders are shipped within 3 business days. Your order will ship via UPS ground. Shipping cost will be calculated at checkout.

Q: When will I know my order has shipped?
A: You will receive a shipment notification via email when your order has shipped, this will include your tracking number, an order summary, shipping address, and your order number.

Q: How do I place my order?

A: Wholesale orders can only be placed through our wholesale website once your account is approved by our team.

Q: What if an item is out of stock?
A: We work hard to maintain a healthy inventory stock across all of our channels. If an item is out of stock please continue to check our wholesale website for the most up to date inventory information.

Q: What do I do if I have additional questions?
A: Please email sales@faribaultmill.com if you have additional questions.

Visit faribaultmill.com for more product information and more about our story.